Terms of Service

Terms of Service

Effective Date: March 8, 2025

Welcome to Fictarive, owned and operated by Stage Ham Entertainment, LLC. By accessing or using our website, www.fictarive.com, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our site.

1. General Information

• Business Name: Fictarive (owned by Stage Ham Entertainment, LLC)
• Website: www.fictarive.com
• Location: Rosemont, California, USA
• Contact: info@fictarive.com

2. Scope of Services

Fictarive is an e-commerce platform providing apparel and merchandise. Services may be offered through Stage Ham Creative Group or Stage Ham Entertainment, LLC.

• Our site is intended for consumer purchases.
• Users must be at least 13 years of age to access or make purchases.
• An account is required to complete purchases or leave comments. Reviews can only be submitted by verified buyers.

3. Purchases & Refunds

• Payment Methods: We accept credit cards, Apple Pay, and GPay.
• Sales Policy: All sales are final. If a manufacturing defect occurs, please contact us, and we will attempt to resolve the issue.
• Product Variations: Since items are made to order, minor variations in print placement may occur.
• Shipping: Free shipping is available within the United States on orders over $100.

4. Intellectual Property & Copyright

• All designs, logos, and content on our website are owned by Stage Ham Entertainment, LLC.
• We do not accept user-submitted content.
• Unauthorized use of our content, including designs and trademarks, is prohibited. If such misuse occurs, we will request removal. Our work supports various charities and communities—unauthorized use negatively impacts these efforts.

5. User Conduct & Restrictions

• Unauthorized access, duplication, fraud, hacking, or any form of malicious activity is strictly prohibited.
• Users may leave comments on stories, while only verified buyers may submit product reviews.
• We currently serve customers within the United States only.

6. Liabilities & Disclaimers

• Products are made to order, which may result in slight variations in color, print placement, and quality.
• We rely on third-party services for transactions and data retention to enhance security. While we strive to protect our website, we cannot guarantee complete immunity from security threats.
• We are not responsible for content provided by third parties.

7. Privacy & Data Handling

• We collect email and account information upon signup for communication and analytics purposes to improve user experience.
• Payment information is processed and stored securely through WooCommerce.
• We use cookies for tracking and analytics.
• Our platform integrates with third-party services, including WooCommerce, Printful, FluentCRM, and Stripe.

8. Changes to the Terms

• Any updates to these Terms of Service will be communicated via email.
• Changes take effect immediately upon notification.

9. Governing Law & Dispute Resolution

• These terms are governed by the laws of Sacramento, California, USA.
• Disputes will be resolved through arbitration. If unresolved, they may proceed to small claims court.
• Users must notify Fictarive of any disputes before pursuing legal action so that we may attempt to resolve the issue.

By using this website, you acknowledge and agree to these Terms of Service. If you have any questions, please contact us at info@fictarive.com.